"WE STAND BEHIND OUR PRODUCTS." Jose Calero, Owner & Entrepreneur
AT LAPWORKS "CUSTOMER SERVICE" IS NOT A DEPARTMENT . . . IT'S AN ATTITUDE:
LapWorks is committed to your complete satisfaction; it is our top priority. . . and we're not kidding. We're not here to make enemies - we're here to make friends. Even if you're not satisfied with your purchase, we don't want you to keep it any longer than you have to. The sooner we get it out of your sight, the sooner you'll forget about it. And then maybe come back to visit us sometime to see what's new. But the bottom line is that we don't want to make you unhappy. We just want you to have a good experience - even if it's the return of an order.
In addition to offering a wide variety of lap desks, desk stands and other value added information, we strive to demonstrate our moral character through our actions. We understand that's what we're ultimately know for. Not so much for our products or even our service, but the honesty and integrity that we stand for. If you will trust us once with an order, we know you'll come back again because trust is something you just don't pick up over night. As the old saying goes, it's earned.
All of the products offered on our website, whether manufactured by us or a third paty, are all new and guaranteed by LapWorks for six months. This warranty is included with every product that's sold on our website.
ATTENTION LAPTOP DESK OWNERS WHO NEED A REPLACEMENT SUPPORT ARM:
LapWorks provides FREE replacement support arms to Laptop Desk owners of the Laptop Desk 2.0, Laptop Desk UltraLite and the Laptop Desk Futura. Simply email us at email@example.com
with your shipping address and indicate which support arm you need and it will be shipped to you within 24 hours via US Postal Service. If you would like to add a brief testimonial about your laptop desk experience, we would be most grateful. Thank you for being our customer.
If you have questions about our products that aren't answered here, please contact us at firstname.lastname@example.org
Or if you wish to speak to us directly, call our local number 909-948-1828 or toll-free number 1-888-527-3375 between the hours of 9:00 a.m. to 5:00 p.m., Monday through Friday, Pacific Standard Time. Sorry but no weekend service is available.
Order Status, Tracking Shipments & Returns:
We use Amazon.com's excellent system for processing Orders, Shipping and Returns. The links below will direct you to the appropriate pages for more information:
Our International Shipping is limited to orders shipping to Canada. We do not ship individual units to countries other than Canada. For orders shipped to Canada, please contact us at email@example.com and we will be happy to quote them for international shipping. Please provide your complete shipping address along with country and postal code. We also need to know which items you would like to order and how many of each. We will get back to you with a price for the complete order including PayPal fees and shipping costs.
Distribution & Wholesale Inquiries
International shipping is available for resale clients who order in case lots. All International orders must be paid through PayPal or bank wire transfer before the order is shipped. We ship with the U.S. Postal Service, FedEx and UPS and we can also use your shipping account if you prefer. Please contact us at firstname.lastname@example.org and we will be happy to quote your order for international shipping. Please provide your complete shipping address along with country and postal code. We also need to know which items you would like to order and how many of each. We will get back to you with a price for the complete order including PayPal fees and shipping costs.